Cheryl Cash, a Texas Travel Information Center supervisor with the Texas Department of Transportation (TxDOT) received the 2010 Lone Star Award from TxDOT for providing outstanding customer service and for exceptional contributions to the traveling public, TxDOT and the state. The award was presented at ceremonies held in Corpus Christi.
Cash is the supervisor of the Texas Travel Information Center in Gainesville, which served more than 300,000 visitors in 2009. The information center greets travelers entering Texas at the Oklahoma border.
The Lone Star Award honors Cash for her professional dedication and outstanding efforts. A 29-year veteran of the travel industry, she is a leader in local tourism activities with the Gainesville Chamber of Commerce and their activities, and has hosted many chamber representatives at the Texas Travel Information Center in Gainesville. Cash started her career in 1972 at the Texas Travel Information Center in Wichita Falls, and in 1995 took over as a supervisor at the Texas Travel Information Center in Gainesville.
“During her tenure with the department, Cheryl has provided outstanding support and customer service and has demonstrated exceptional leadership,” said Doris Howdeshell, Director of the Travel Information Division. “Her experience, dedication and professionalism make her a valuable asset to our division and the travel industry, and is very deserving of this award.”
TxDOT operates 12 Texas Travel Information Centers at points of entry to the state and at the Capitol Visitor Center in Austin. Professional travel counselors at the centers greet visitors, distribute travel literature and maps, provide routing and road condition information, issue oversize/overweight permits, temporary licenses and sell TxTags. Counselors serve as goodwill ambassadors to more than 2.6 million visitors every year and are often the first Texans to greet visitors.
The Lone Star Award was presented during the 55th annual Texas Travel Counselors Conference, a meeting of Texas travel professionals and representatives of TxDOT’s Travel Division, the Texas Travel Industry Association, the American Automobile Association, Texas Parks and Wildlife, and city information centers.